PRIVACY POLICY

Your communication preferences are yours to manage, and we’ve designed the tools to make that straightforward. Starting with email, every promotional message from it is built with an exit door. At the bottom of each one, you’ll find an unsubscribe link. Clicking it is the direct way to stop future marketing mailings. If you’ve gone through those steps and promotional emails still appear, that’s not intended—it signals a technical glitch on our side. Let us know by writing to us, and we’ll sort it out. One important boundary: stepping away from marketing doesn’t stop messages tied to your transactions or service updates. Those are separate, and they’ll continue because they’re part of fulfilling your requests.

Controlling App Interruptions

Push notifications from our app are only active if you’ve previously agreed to them, and you can reverse that decision whenever you choose. The switch isn’t inside the app—it lives in your device’s main settings. Go to the application list, find our app, and toggle off notifications. That’s all it takes to silence them. If the path isn’t clear or something doesn’t work as expected, describe the trouble in an email to us, and we’ll help you navigate it.

Your Choices in the Browser

Your browser gives you a set of levers for cookies—you can block them, clear them, or limit how they’re placed. These adjustments shape your experience on the web. It’s worth knowing, though, that these browser-level controls don’t reach into our mobile app. The app operates in a different context, and cookie settings won’t alter how data is handled there.

How We Handle ‘Do Not Track’

Some browsers offer a “Do Not Track” (DNT) signal, a request to websites to pull back on tracking. The site doesn’t act on that signal, nor on any similar mechanism. Our site’s behavior stays the same whether the preference is on or off—there’s no change in how your visit is processed.

Opting Out of Personalized Ads

The advertising industry has built centralized portals through self-regulatory programs, and you can use them to step away from interest-based ads delivered by our data partners. When you opt out through those channels, the participating partners stop using your information for targeted advertising. A key thing to keep in mind: the opt-out sticks to the specific browser and device you used. To cover all your bases, you’ll need to repeat the process on each browser and each device you own.

Your Legal Data Controls

Depending on the laws that apply to you, a set of tools may be available regarding your Personal Information. These aren’t unlimited—they come with legal boundaries and exceptions—but they generally let you take several actions. You can ask for confirmation that we’re processing your data, or get a copy of it. You can receive your information in a portable electronic format, or have us send it to another organization—that’s the right of data portability. You can object to certain uses or ask us to restrict them. You can point out inaccuracies and request corrections. Where processing relies on your consent, you can withdraw it. And you can request deletion, though the law carves out specific situations where we may need to keep the data. To exercise any of these, reach out to us. We’ll respond in line with the relevant legal requirements.

Verifying Your Identity

Before we act on a data request, we’ll need to confirm you are who you say you are. This step is a safeguard—it ensures that your information isn’t handed over or altered on someone else’s say-so. Once your identity is verified, we’ll proceed.